CARAVAN SALON DUSSELDORF

03.09.2006 THE NEW FIAT DUCATO TAKES CENTRE STAGE AT THE DÜSSELDORF CAMPING AND CARAVAN SALON

The new Fiat Ducato has been the vehicle most in evidence at the Düsseldorf Camping and Caravan Show (August 26 – September 3), the most important European Fair in this sector, which attracts over 150,000 enthusiasts of outdoor holidays to the German city every year.

The stands of all the major European camper conversion manufacturers have been displaying vehicles created on the many different versions of the chassis of the new Ducato, in van, camper-van, cab-over and motorhome versions. The Ducato is the most widely used chassis on the market, equipping two out of every three camping vehicles in circulation in Europe.

Fiat also has its own stand, where the centre of attention is the Truckster show car, developed by the Fiat Styling Centre, and which represents some of the many possible ways of converting the Ducato, with sporty “exaggerated” lines. And a number of chassis ready to be converted into campers are displayed around the Truckster.

Because the new Fiat Ducato model range was designed and developed with specialist manufacturers for conversion into campers right from the drawing board, it has numerous exclusive strong points. A special reinforced chassis, suspension with an anti-roll bar, a wide track, and a Multijet engine with specific power and gear ratios, are only a few of the features that make the Ducato the ideal vehicle for the camper market, as the slogan says: “Born to be a motorhome”.

This particular attention to camper-owners’ needs does not only address the world of the product, but also that of services. When it launched the Ducato, Fiat also inaugurated a specific, exclusive call centre for its customers. Today, the Camper Customer Centre operates a dedicated call centre just for camper vehicle owners. A simple telephone call to an operator, in your chosen language, provides all the necessary information about the product and the services on offer, and can establish a contact with specialist technicians or the Fiat Camper Assistance roadside rescue team that is dedicated to Ducato campers.

It is possible to call from every European country, 7 days a week, 24 hours a day, for assistance in the event of a breakdown, an accident, an empty fuel tank, partial theft or even lost keys. While the vehicle is off the road, it will be possible to obtain a courtesy car and accommodation at a good hotel.
 

FIAT DUCATO

The Ducato is the most widely used chassis on the market, equipping two out of every three camping vehicles in circulation in Europe.

FIAT DUCATO

The new Fiat Ducato has been the vehicle most in evidence at the Düsseldorf Camping and Caravan Show, the most important European Fair in this sector, which attracts over 150,000 enthusiasts of outdoor holidays to the German city every year.

FIAT DUCATO TRUCKSTER

Fiat also has its own stand, where the centre of attention is the Truckster show car, developed by the Fiat Styling Centre, and which represents some of the many possible ways of converting the Ducato, with sporty “exaggerated” lines.


The Fiat Assistance call centre will remain in direct contact with the customer and the workshop repairing the vehicle, so that he can resume his journey as soon as possible, and if necessary, it will assist the workshop in any activities necessary to complete the repair as rapidly as possible so that the customer can enjoy the remainder of his holiday. The number to call for Fiat Camper Assistance is 00800-34281111.

Fiat is the only brand with a specific camper service network, and the project involves approximately 7,400 Ducato service points located around Europe, with over 1,100 “Fiat Camper Assistance” centres that provide standards and exclusive services for Camping Car clientele. Fiat products and services for the constantly growing European camper market are increasingly comprehensive. Suffice it to say that total sales numbered approximately 52,000 in 2000, and exceeded 78,000 in 2005. The passion for campers is growing among the public: more than a holiday vehicle, they have come to represent a real philosophy of life, letting you travel and visit the best tourist destinations in total freedom.
 

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Photos: Düsseldorf Caravan Salon / © 2006 Interfuture Media/Italiaspeed

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