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“Portfolio’s marketing services were
selected on the basis of product, support
and price, plus the fact that the whole
solution, along with the eBusiness Centre
software, is designed specifically for
vehicle manufacturers and their dealer
networks,” said Simon Wheeler, Fiat’s Used
Vehicle Remarketing Manager. |
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Fiat UK has appointed Portfolio, part of Manheim Retail
Services, as a key partner to help market Approved Used
Vehicles throughout the Fiat dealer network. Using
Portfolio’s latest e-Business Centre Platform – a
web-based showroom tool, Fiat dealers can load, manage
and market all aspects of their used car, MPV and light
commercial vehicle stock online.
All a dealer needs to post a used vehicle online is the
registration number, mileage and price of the vehicle for
sale. This information is cross-referenced with multiple
third party data sources including the DVLA data, to
populate a more comprehensive vehicle description. From here
a dealer can choose to add further information and vehicle
photographs, or take advantage of Portfolio’s professional
vehicle photography service.
With the information in place, dealers then have the ability
to sit down with showroom customers and use the system to
locate Fiat vehicles from their used stock. Retail customers
can also opt to browse the selection of Fiat Approved Used
vehicles on www.fiat.co.uk (currently around 600 online)
from the comfort of their homes.
The new e-Business Platform has been launched to give Fiat
dealers better tools with which to capitalise on used car
sales. During the current economic downturn, where more
customers are being forced to buy used, it’s come at a good
time for the network.
Major attributes of the new Portfolio services over the
previous provider include a new online stock locator with
extended functionality and the ability to present vehicles
in a more visually compelling manner, with up to six
images. The search facility is more accurate than
previously, and the model and vehicle description
information is far more comprehensive. Furthermore, the
system loads quickly and the IT platform is very
stable. Specific vehicles and corresponding data and imagery
can be selected by dealers to send as ‘stock broadcast
feeds’ to on-line consumer publications such as Auto
Trader. All of the new used car marketing services are
supported with Portfolio’s dedicated online and telephone
back-up – plus in-dealership support provided by their
Regional Account Managers.
“Portfolio’s marketing services were selected on the basis
of product, support and price, plus the fact that the whole
solution, along with the eBusiness Centre software, is
designed specifically for vehicle manufacturers and their
dealer networks,” said Simon Wheeler, Fiat’s Used Vehicle
Remarketing Manager.
“The system ticked all of the right boxes in terms of
elements required, plus our research, conducted on all major
motor manufacturers’ used car web sites, consistently showed
that those managed by Portfolio were the most highly rated
for quality and functionality. We were also closely involved
in the design of the vehicle selection pages, creating what
we believe to be the most user friendly, functional and
visually pleasing stock locator available from any
manufacturer.”
The introduction of Portfolio
solutions is just one element in the major redevelopment of
Fiat’s marketing services for used vehicles to be rolled out
throughout dealerships over the next two months. This will
help Fiat to present stock in the most professional manner
and in a consistent format throughout the network.
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