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The short spot, rolled out on Fox TV on
Thursday for Chrysler (bottom), is a tweaked
version of a film created by Lancia (top)
last month at the time of the World Summit
of Nobel Laureates in Berlin. |
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Olivier Francois, the CEO of the Chrysler and
Lancia brands as well as marketing chief for
both Fiat Group and Chrysler Group has quickly
hit back at the storm of controversy that the
tribute film to Aung san Suu Kyi has caused in
the U.S. since it aired late last week. The
short spot, rolled out on Fox TV on Thursday, is
a tweaked version of a film created by Lancia
last month at the time of the World Summit of
Nobel Laureates in Berlin. Lancia has used major
social causes as a key marketing strategy in the
last two years and this thrust has been extended
to Chrysler with the adaption of this
initiative.
However the advert has been widely criticised in
the U.S. since it was rolled out, as it was seen
in particular as spending U.S. government
bailout money with Lancia's Italian advertising
agency Armando Testa, at a time when Chrysler's
outgoing agency, BBDO, is set to make hundreds
of staff redundant in Detroit as the account
hasn't been renewed.
The
advert, which was always designed to provoke,
has also been criticised for its lack of
understanding of Chrysler's target market.
AdvertisingAge quote Julie Roehm, a former
Chrysler Group marketing chief, on Thursday as
saying: "They have no idea who their customer is
in the U.S. or have a clue how to connect with
them."
However in a letter written to AdvertisingAge
yesterday
in
response to its article on Thursday, Francois
says: "Today we at Chrysler discovered that an
act of social responsibility, running a film
letting Americans know that the freedom of a
Nobel laureate is currently being denied in
Burma, was portrayed in Ad Age as a potential
affront to taxpayers here. We’d like to set the
record straight and have your readers draw their
own conclusions.
"First, this film was created by Lancia’s
Italian ad agency," continued Francois. "For
efficiencies, it was then re-worked for
Chrysler. This was also not Chrysler “hiring”
the agency, and in fact neither the agency nor
the leadership of Nobel, nor the other Nobel
Prize winners in the film charged us even a
penny for it. The only costs were actually spent
here in the US, to two companies to coordinate
and manage the trafficking of this film.
"Second, this was a one-time execution with the
Italian agency, as we informed the reporter
before she wrote the story. In fact, we have
hired Fallon of Minneapolis to be Chrysler
Brand’s official ad agency, and they are
presently developing new commercials to start
airing this year. Hopefully we can enjoy the
freedom of having your readers in a democratic
society decide for themselves if they should be
upset, or whether we instead exercised fiscal
responsibility in producing this important
film," Francois concluded.
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