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Alfardan Sports Motors - the importer of
Maserati in Qatar - has been honoured as the
2010 Maserati Aftersales Importer of the
Year. Alfardan was chosen by Maserati Middle
East and Africa Regional Office. |
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Alfardan Sports Motors - the official importer of
Maserati in Qatar - has been honoured as the 2010
Maserati Aftersales Importer of the Year. Alfardan
was chosen by Maserati Middle East and Africa Regional
Office.
The accolade is awarded after an annual review of
performance, proficiency and service of the aftersales
teams of Maserati across the MEA region. This is the
third consecutive year Alfardan has been picked for the
award.
Charly Dagher, aftersales manager of Alfardan Sports
Motors Company, received the award from Vito Caputo,
regional aftersales manager for Maserati Middle East &
Africa.
“Our continued recognition as the leading Maserati
aftersales team in the region is a testament to the
quality of the work and the commitment to the Maserati
brand Alfardan Sports Motors has,” said Mohamed Kandeel,
general manager of Alfardan Sports Motors. “The
significance of us being awarded this accolade three
years running is a testament to the fact that we are
dedicated to delivering a service based on quality and
class, and we will continue to do so.”
In addition to high customer satisfaction records, the
criterion upon which Maserati gave the award included an
assessment of each importer’s aesthetic compliance to
the corporate identity of their premises both internally
and externally. Each importer’s warranty parts control,
safety and service campaigns were also evaluated, as
well as an assessment of the availability of required
tools and equipment, their storage quality and the total
stock value available at the service centre.
Kandeel added: “All of what we do and continue to
achieve here is due to our dedicated certified service
advisers and trained technician teams. Our consistently
high customer satisfaction approval is evidence of our
employees’ commitment to providing a fast yet quality
service at the Service Centre of Alfardan Sports
Motors.”
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