Alfa Romeo's sales
position significantly improved in Europe last year,
from 0.8% to 1% year-on-year, thanks to the lifeline it
was thrown by the new Giulietta, although its sales were
uneven and were heading back south again by the end of
the year.
The Giulietta's sales
reached however 2.8% of the hatchback segment in Europe
in 2011 and 14.5% in Italy, these being the highest
sales figures ever achieved by an Alfa Romeo in this
segment.
In concrete terms, 2011 saw the registration of
approximately 80,000 units of the Giulietta in Europe,
of which 45% were in Italy, around 35,000 units, exactly
on its sales target. It does mean though that the
Giulietta hasn't got close to emulating the success of
its predecessor, the 147, although its arrival came
after a long period (and still on going) of acute
mismanagement of the brand by Fiat, as well as after
many delays in its introduction when had resulted in
lost market share, a metric that is always very
difficult to reclaim, another strategic issue that
senior management has continually failed to grasp. The
foreign markets on which the Giulietta had its best
results in 2011 were France (more than 9,200 cars), the
UK (more than 7,000 cars) and Germany (more than 6,300
cars).
Since its launch,
worldwide orders for the Giulietta have totalled almost
140,000 units. Sales of the car have witnessed a
preference for the top "Distinctive" and "Exclusive"
levels of fitting that represent about 90% of the total
sales mix. When it comes to the engine, sales have
leaned towards the more powerful versions in the
line-up: for example the 170 hp 1.4 MultiAir has a sales
mix of 15%, about seven times the segment average in
this power range according to Alfa Romeo. The most
popular engine is the 105 hp 1.6 MultiJet that accounts
for 35% of the total sales.
The most popular colour is white which has been
specified for just over a third of all the cars sold
since launch, while red represents about 6% of the
total. The optional 'Sport Packs' have also sold well,
and of all the customers choosing the Distinctive or
Exclusive trim levels, almost half customised their
Giulietta with one of these packs.
The Giulietta has seen buyer age averaging 40 years with
a medium-high level of education, 20% of whom have been
women (in line with the market), while people with
families represent a good half of the purchasers,
compared with the segment average of a fifth.
The Giulietta also needs the lowest number of service
intervals during its first 3 years or 90,000 km covered
compared to its rivals. This has led to the car being
considered by fleet buyers, where Giulietta is the top
seller in Italy and is entering the policies of all the
leading European companies. Further proof of the quality
of the Giulietta is its residual values: according to
third parties such as Eurotax, Giulietta has the best
resale value among cars of its segment. After twelve
months, the values are, Italy (68.5%), the UK (77.5%)
and Spain (66.9%), while on other markets the Giulietta
is at the top when it comes to residual value among its
competitors.
Further proof of the Giulietta's construction qualities
is given by customer opinion: 98% are satisfied and
almost all (90%) recommend the car; 15 points above the
general market average for models at their launch.
According to Alfa Romeo, customer surveys show that
characteristics like handling, comfort and efficiency,
are those that satisfy them the most and their
satisfaction increases with the miles covered.
It is the data regarding the Giulietta's efficiency that
has been most recently improved thanks to the
introduction of the Alfa TCT transmission option and in
this new guise acceleration the time taken from 0-100
km/h improves whilst reducing fuel consumption and CO2
emissions at the same time. Concerning the relation
between CO2 emissions and the power; the Giulietta is
placed amongst the best in class not only when it comes
to its petrol engine range but also the diesels. And it
is not only regarding engines with equal power, but also
when compared to versions with less power, says Alfa
Romeo. When comparing the Giulietta 170hp TCT 1.4
MultiAir with the VW Golf, with the same power output
and an automatic transmission (160 hp 1.4 TSI DSG), Alfa
Romeo claims the Giulietta will consume 0.8 less litres
per 100 km and pollutes 18g of CO2 per kilometer less.
To equal the Giulietta's consumption and emission
figures the Golf must reduce power by 65 hp and lose the
automatic transmission. Since the beginning of sales,
demand for the Alfa TCT has been 15% of all vehicles,
therefore above the European average and promising
success in future sales.