Alfa Romeo was
the close focus of attention during the Fiat Auto Investor
Presentation at Lingotto in Turin today with bold plans
outlined for the US re-launch in 2009 which will follow a
turnaround plan that is being rolled out across Europe.
With the brand's sales expected to reach 160,000 units in
2006 this will be a pleasing 17 percent up on 2005's total
of 137,000 units. Out of this mix this year comes a 27
percent rise in the more profitable retail sales, and the
opening of prestigious new metropolitan dealerships in
London and Brussels. On top of this comes news of a deal
with Inchcape that will see four new showrooms opened in the
Paris area during 2007-08. In fact 46 new dealerships are
currently on their way across Europe. Alfa Romeo are
targeting sales of around 190,000 units by the end of 2008
with the thrust of the new models set to arrive the next
year raising sales to close to 265,000 units by the end of
2009 and 325,000 in 2010, comfortably above Fiat CEO Sergio
Marchionne's stated target of 300,000 units.
Alfa Romeo's UK turnaround plan is to be rolled out
across Europe
The presentation today focused in a big part on the UK
market where a top-to-bottom overhaul of the network is
being implemented. Referencing the 80,000 units per annum
that Audi and Mercedes-Benz, and the 110,000 units by BMW,
achieved in the UK. With "emotionally strong branding", plus
"visual and design appeal," Alfa Romeo firmly believe they
are "the only alternative to the German brands." Their UK
target is set for 35,000 units per annum by 2010, and to get
into the JD Power customer satisfaction survey top 5. The UK
turnaround plan has initially involved 60 percent of the
existing dealer network being jettisoned, removing the
underperforming deadwood. The new dealer network is being
rapidly put in place and this is expected to be completed by
2008 with new standards set for sales and after-sales.
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According to today's investor presentation Alfa
Romeo's US eagerly awaited re-launch is set for
2009. Market analysis is currently conducted in the
brand's main target area, Los Angeles; surveys being
carried out in association with JD Power. |
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Alfa Romeo was the close focus of attention during
the Fiat Auto Investor Presentation at Lingotto in
Turin today with bold plans outlined for the US
re-launch in 2009 which will follow a turnaround
plan that is being rolled out across Europe. |
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There will be a
dedicated Alfa Romeo call centre and all the dealerships
will be JD Power certified. A new PDI process will be put in
place prior to cars being delivered to the dealer with a
maximum 8 week ordering time for customers being put in
place. Customer care will be boosted by a new recovery plan
for dissatisfied owners and a 48 hour closure time initiated
for complaints.
Between 2007-10 the lessons of the UK turnaround plan will
be rolled out into France, Germany, Switzerland and Spain.
By 2010 the sales in the UK, France, Germany and Spain are
targeted to rise from 29.0 percent in 2006, to 36.5 pct.
Sales across the rest of the EU will fall from 18.1 pct to
11.2 of total brand production, while Japanese registrations
will rise from 2.5 to 4.7 pct of the mix, and the USA will
account for 6.1 pct. Other areas will see their impact
reduced from 4.8 to 3.0 pct.
Arriving in the USA in 2009
According to today's investor presentation Alfa Romeo's US
eagerly awaited re-launch is set for 2009. Market analysis
is currently conducted in the brand's main target area, Los
Angeles; surveys being carried out in association with JD
Power. Currently the Alfa 159 saloon and Brera sports
car are taking part in customer and prospective dealer
surgeries. Network assessments are at present being made in
cooperation with Maserati, say Alfa Romeo, with the launch
set to be centred around the forthcoming Alfa 169, Alfa 159,
Brera and Spider during the third quarter of 2009.
This launch schedule will time neatly with the arrival of
the Alfa 169 (which will replace the existing 166 model)
which set to be built on the next-generation Maserati
Quattroporte floorpan. US volumes by 2010, the first full
year of sales, are targeted to reach 20,000 units.
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